Privacy policy

Welcome to Swikriti Renewables Private Limited (SRPL Group) ("SRPL", "Company", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, create an account, place an order, or use our online marketplace for Solar Mounting Structures, Solar Accessories, Aluminium Profiles, Fasteners, Walkways, Handrails, Cable Trays, FRP Products and related renewable energy solar solutions.

1. Information We Collect

We may collect the following information:

  • Name
  • Company Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • GST Number (if applicable)
  • Payment Information
  • Order History
  • IP Address
  • Browser Information
  • Device Information
  • Cookies and Website Analytics

2. How We Use Your Information

We use your information to:

  • Process orders
  • Deliver products
  • Generate invoices
  • Provide customer support
  • Improve website performance
  • Send quotations and order updates
  • Respond to enquiries
  • Notify promotional offers (with your consent)
  • Prevent fraud
  • Comply with legal obligations

3. Cookies

Our website uses cookies to:

  • Improve browsing experience
  • Remember user preferences
  • Analyze website traffic
  • Improve website functionality

Users may disable cookies through browser settings; however, certain website features may not function properly.

4. Payment Information

Online payments are processed through secure third-party payment gateways.

SRPL Group does not store debit card, credit card, CVV, or banking credentials on its servers.

5. Data Sharing

We do not sell your personal information.

Information may only be shared with:

  • Delivery partners
  • Payment gateway providers
  • Government authorities where legally required
  • Technology partners providing website services

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, alteration, or disclosure.

Although we strive to protect your data, no method of internet transmission is completely secure.

7. Marketing Communications

With your consent, we may send:

  • Product updates
  • New launches
  • Promotional offers
  • Technical newsletters
  • Exhibition invitations

You may unsubscribe at any time.

8. Third-Party Links

Our website may contain links to third-party websites.

SRPL Group is not responsible for the privacy practices or content of those websites.

9. Data Retention

Your information is retained only as long as necessary for:

  • Business operations
  • Warranty support
  • Legal compliance
  • Taxation requirements

10. User Rights

You may request to:

  • Access your data
  • Correct inaccurate information
  • Delete your account
  • Withdraw marketing consent

Requests may be sent to:

Email: info@srpl-group.in

11. Children's Privacy

Our website is intended for users aged 18 years or above.

We do not knowingly collect information from minors.

12. Changes to this Policy

SRPL Group reserves the right to update this Privacy Policy at any time.

Changes become effective immediately upon publication on the website.

13. Contact Us

Swikriti Renewables Private Limited (SRPL Group)

Email: info@srpl-group.in

Website: www.srpl-group.in